Terms

GalapagosTransfers.com (Galapagos Transfers) is propery of GalapagosTransfers Cia Ltda the aim of the web is to securely book tickets in advance for the interisland transportation in the Galapagos Islands.
Address: Calles Ambato y Cuenca sn. San Cristobal, Galapagos (Ecuador)
Emergency phone: (+593)0991400822
Phone: (+593)052520723
Email: help@galapagostransfers.com

TICKETS DELIVERY.

Bookings are made in the web page.

Upon payment Galapagos Transfers will book and confirm the spaces during a space of 24 to 48 hours. Then a communication will be sent to the customer confirming the trip.

Before the trip etickets and precise boarding instructions will be delivered.

Failing to fullfill the instructions or to show up at time will result in loosing the ticket with no right to reimbursment.

CHANGES.

Changes are allowed with a 48 hour notice at no cost subject to availability. This means that you can change your schedule or dates with no cost as long as there is availability in the new desired schedule/dates

CANCELLATIONS AND REFUNDS.

Refunds are available until 48 hour before departure. A 10% administrative fee for the commission of the payment gateway and the costs of booking and cancellation will be detracted. When less than 48 hours are left refunds are not possible.